GP Practice Receptionist — Flexible Part/Full-Time

G DOC Ltd; Bradley Stoke; On-site; GBP 21,000 - 28,000; Full time

Job summary

G DOC LTD is seeking a Medical Receptionist to join the team at Gloucester Health Access Centre and Matson Lane Surgery. The role involves friendly patient contact, accurate admin, appointment management and supporting the practice team.

You will be computer literate with excellent communication, able to work across a busy rota and contribute to high standards of patient care within the NHS. We offer a permanent, rota-based role with opportunities for training and development in a supportive,

Qualifications

• GCSE grade 4/C or above in maths and English, or equivalent.
• Experience in a receptionist role.
• Broad knowledge of General Practice.
• Computer literacy and NHS communication skills.
• Willing to work across rota-based hours.

Responsibilities

• Offer general assistance to the practice team and present a positive image to patients and visitors.
• Undertake administrative duties to support the smooth running of the practice.
• Facilitate effective communication between patients and health-care teams.
• Maintain the appointments system and process requests for appointments, visits and consultations.
• Ensure confidentiality and comply with data protection and practice policies.
• Support infection control and health-and-safety practices within the practice.

Skills

Excellent communication

Telephone etiquette

Time management

Interpersonal skills

Teamwork

Motivation

Customer service

Education

GCSE maths and English

Tools

SystmOne

Office

Outlook

Job description

G DOC LTD is seeking a Medical Receptionist to join the team at Gloucester Health Access Centre and Matson Lane Surgery. The role involves friendly patient contact, accurate admin, appointment management and supporting the practice team.

You will be computer literate with excellent communication, able to work across a busy rota and contribute to high standards of patient care within the NHS. We offer a permanent, rota-based role with opportunities for training and development in a supportive,