Parts Sales Advisor (Counter)

Motor Parts Direct LTD; Folkestone; On-site; GBP 28,000 - 34,000; Full time

Job summary

A reputable automotive service provider in Folkestone is seeking a Parts Customer Sales Advisor to enhance customer relations. The role involves serving customers at the counter, managing inbound calls, and promoting offers. The ideal candidate will possess strong sales skills, a proactive approach, and effective communication abilities. Training is available for those eager to learn about parts and customer service.

Benefits

Basic Salary from £28,809

20 working days plus bank holidays

Sales bonuses

Promotional incentives

Qualifications

• Previous experience as a parts advisor or relevant motor trade experience.
• Good understanding of cars with ability to learn.
• Ability to maintain outstanding service in a fast-paced environment.

Responsibilities

• Answer inbound calls and serve retail and trade customers.
• Build long-term rapport with local customers.
• Promote offers and customer incentives.
• Assist in the warehouse with picking or putting away products.

Skills

Proactive

Sales driven

Excellent communication

Organisational skills

Job description

Overview

We are currently seeking a Parts Customer Sales Advisor to join the team at our Folkestone branch.

Benefits

• Basic Salary from £28,809 dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Key Responsibilities

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.

Requirements / Qualifications

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

Skills

You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.

Additional Duties

There will also be occasional times you are required to assist in the warehouse either picking or putting away products.

Location & Company Context

Knowledge of the local areas and customer base would be a distinct advantage.

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that 'natural choice'.

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.

Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations