Parts Advisor (Night shift) - Leeds

Ford & Slater Norwich; Leeds; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

22 days pro-rata holiday

Rising to 25 days pro-rata

DAF Academy training

Incentive programme

Employee Of The Month

Career progression

Cycle to work

Pension

Free parking

Job summary

Ford & Slater Norwich is seeking a Parts Advisor to deliver top-quality parts service to customers face-to-face, over the counter, by phone and online. The role involves stock replenishment in a safe, efficient manner and promotion of the parts business.

You will work night shifts (Tue-Fri) and must be PC literate with a passion for trucks and parts, holding a full UK driving licence. The company offers training, incentives, and progression opportunities.

Qualifications

• Previous experience as a Parts Advisor or similar role within HGV, commercial vehicle, motor trade or related sector.
• Experience in a Warehouse/Stores environment with passion for trucks and parts.
• Customer focused with excellent communication skills.
• Comfortable working unsupervised while on night shift.
• PC literate and able to use parts identification tools.

Responsibilities

• Provide professional parts sales service to internal and external customers face to face, over the trade counter, by telephone and online.
• Efficiently replenish stocks in line with health and safety regulations, creating new locations as needed.
• Promote and grow the parts business through proactive customer engagement.
• Utilise parts identification tools to ensure fast, accurate customer responses.
• Maintain records for all service exchange parts supplied/returned.

Skills

Parts advisor experience

Customer service

Communication skills

Night shift

PC literate

Full UK driving licence

Tools

Stock management systems

Job description

• Excellent earning potential (Depending on your Parts Advisor experience)
• DAF Academy Parts Advisor Training
• 22 days paid holiday (plus stats) pro-rata, rising to 25 days (plus stats) pro-rata, with 5 years service
• DAF Parts Advisor Incentive Programme
• Employee Of The Month Competition
• Career progression opportunities
• Cycle to work scheme
• Pension
• Free Parking

Who are we looking for as a Parts Advisor:

• You will have previous experience working as a Parts Advisor or similar role within the HGV, commercial vehicle, motor trade or an associated sector.
• Or have experience within a Warehouse / Stores environment and have a passion for trucks and know your truck / car parts.
• A customer focused individual with excellent communication skills.
• Comfortable working unsupervised whilst on night shift.
• PC Literate.
• Full UK driving licence.

The Parts Advisor role / responsibilities include (but not limited to):

You will provide a professional parts sales service to internal and external customers face to face, over the trade counter, telephone and online. To efficiently replenish stocks in accordance with health and safety regulations, creating new locations where necessary. Promote and encourage growth of the parts business. Utilise all parts identification tools to ensure effective and efficient customer response. Maintain competent and complete records for all service exchange parts supplied/returned.

Working: Tuesday to Friday 6pm - 6am.

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD