Parts Advisor – Fast-Paced Parts Ordering & Customer Care

TrustFord; East Trewent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive service provider in the UK is seeking a Parts Advisor to join their team in Wales. The role involves interacting with customers, handling parts orders, and maintaining effective communication across departments. Ideal candidates will have experience in a busy Parts department and strong customer service skills. This position offers an industry-leading benefits package, including annual leave, pension schemes, and development opportunities. Join a supportive network that values teamwork and inclusivity.

Benefits

Industry leading package

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

1 day volunteer for charity

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Experience working in a busy Parts department.
• Ability to handle sensitive and confidential information.
• Strong customer focus and drive for customer care.

Responsibilities

• Dealing with internal and external customers.
• Ordering parts and invoicing.
• Receiving and processing telephone and internet orders.

Skills

Parts Advisor experience

Excellent communication skills

Teamwork skills

Customer service experience

Familiarity with Microsoft Office Suite

Job description

A leading automotive service provider in the UK is seeking a Parts Advisor to join their team in Wales. The role involves interacting with customers, handling parts orders, and maintaining effective communication across departments. Ideal candidates will have experience in a busy Parts department and strong customer service skills. This position offers an industry-leading benefits package, including annual leave, pension schemes, and development opportunities. Join a supportive network that values teamwork and inclusivity.