Parts Advisor - Customer-Focused Parts Specialist

Lexus Leicester; Plymouth; On-site; GBP 27,000 - 33,000; Full time

Job summary

A reputable automotive retailer in Plymouth is seeking a Parts Advisor to enhance customer service and manage sales of vehicle parts. Responsibilities include ordering, checking, and packing parts, along with ensuring customer enquiries are swiftly handled. The ideal candidate has a technical background in vehicle parts and excellent organizational skills. Benefits include a competitive salary, training, and holiday entitlement. This role promotes a positive work culture and the opportunity for growth within the company.

Benefits

Competitive salary and bonus scheme

30 days holiday, plus additional holiday for service

Discounted MOTs, Service, and Parts

Birthday day off

Life Assurance Benefit

Contributory Pension Scheme

Employee Assistance Programme

Qualifications

• Ability to meet deadlines and organize tasks.
• Quick information assimilation and response.
• Technical qualification or proven experience with vehicle parts.

Responsibilities

• Manage customer enquiries and sales of products and services.
• Order and check parts accurately.
• Ensure safe return of old units and warranty items.
• Pack and load parts for dispatch.

Skills

Organizational skills

Attention to detail

Technical knowledge of vehicle parts

Effective communication

PC and web literacy

Job description

A reputable automotive retailer in Plymouth is seeking a Parts Advisor to enhance customer service and manage sales of vehicle parts. Responsibilities include ordering, checking, and packing parts, along with ensuring customer enquiries are swiftly handled. The ideal candidate has a technical background in vehicle parts and excellent organizational skills. Benefits include a competitive salary, training, and holiday entitlement. This role promotes a positive work culture and the opportunity for growth within the company.