Parts Advisor Car Dealership

TN United Kingdom; Worcester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A franchised Car Dealership is seeking an experienced Parts Advisor to enhance their parts service. The role involves ensuring efficient operations within the parts department, prioritizing customer satisfaction, and collaborating with the service team. Ideal candidates will have dealership experience and a customer-focused attitude.

Qualifications

• Experience as a Parts Advisor in a main dealership.
• Valid driving license required.

Responsibilities

• Deliver a modern and efficient parts service.
• Maintain high service levels to ensure technician productivity.
• Handle goods-in processes and parts returns.

Skills

Customer Focus

Parts Identification

Stock Management

Tools

Autoline

Kerridge

Job description

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Our client is an franchised Car Dealership looking to recruit an experienced Parts Advisor to join their team.

Parts Advisor Role: Working within a small team, you will focus on delivering a modern and efficient parts service. The main priority is to maintain a high level of service to the Workshop to ensure technicians remain productive, and to ensure electronic up-sell VHCs are completed promptly.

As a Parts Advisor, you will need to be a strong all-rounder with understanding of all aspects of a parts department, including goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns, and liaising with Service over parts-related matters. You should be customer-focused and able to prioritize your workload to meet customer expectations.

Parts Advisor – Requirements:

• Experience as a Parts Advisor in a main dealership
• Preferably experience with Autoline / Kerridge
• A positive, customer-focused attitude and approach
• Valid driving license

Package: Competitive, depending on experience