Senior Parts Advisor

TN United Kingdom; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Senior Parts Advisor to join their team near Hereford. This role focuses on delivering exceptional customer service and maximizing sales in a dynamic dealership environment. The ideal candidate will have current experience in a similar role, possess strong customer handling skills, and demonstrate a commitment to achieving high levels of customer satisfaction. If you are looking for a position that offers long-term career progression and the opportunity to make a significant impact, this is the role for you.

Qualifications

• Current experience as a car dealership Parts Advisor or above.
• Excellent customer handling skills and a positive attitude.

Responsibilities

• Organise and co-ordinate motor vehicle parts sales.
• Maximise sales volumes and maintain parts stock records.
• Ensure high levels of customer satisfaction.

Skills

Customer Handling Skills

Parts Knowledge

Sales Skills

Education

Experience as Parts Advisor

Job description

Social network you want to login/join with:

Our client is a franchised car dealership, looking to recruit a Senior Parts Advisor near Hereford.

Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference, and wanting to join a company that can offer long-term career progression.

KEY OBJECTIVES:

1. To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
2. To maximise sales volumes and margins
3. To accurately identify customer parts requirements
4. To maintain parts stock and stock records
5. To process parts orders efficiently
6. To ensure the highest level of customer satisfaction
7. To contribute to departmental compliance with company policies and industry guidelines
8. To promote parts and accessory sales
9. To ensure parts stockholding is kept to a minimum
10. Stock availability / stock value
11. Team working and communication with other departments

About You:

• Must have current experience as a car dealership Parts Advisor or above
• Must possess excellent customer handling skills
• Positive, customer-focused attitude and approach to work
• Must have a valid driving licence

Package: