Parts Advisor

Intoloop; Cheltenham; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established industry player in motorcycle retail is seeking a Parts Advisor to enhance workshop operations and customer service. This exciting role involves managing stock, advising customers on parts and accessories, and ensuring a seamless retail experience. With a focus on delivering excellent service, you will play a vital role in supporting the team and contributing to the overall success of the dealership. If you have a passion for motorcycles and a knack for customer interaction, this opportunity is perfect for you. Join a dynamic team and take your career to the next level in a supportive environment that values your contributions.

Benefits

Brand training & career progression

Flexible working options

30 days holiday (including Bank Holidays)

Life assurance & pension scheme

Staff discounts & cycle-to-work scheme

Employee Assistance Programme

Qualifications

• Experience in automotive or motorcycle aftersales is preferred.
• Strong customer service and sales skills are essential.

Responsibilities

• Manage parts stock and ensure timely availability for service jobs.
• Assist customers with accessories and maintain high service standards.

Skills

Customer Service Skills

Sales Skills

Organisational Skills

Attention to Detail

Passion for Motorcycles

Job description

Parts Advisor - Cheltenham

Franchised Dealership

Parts Advisor - Motorcycle Retail

Location: Cheltenham

Salary: £28,500 basic + £4,000 uncapped realistic OTE Bonus

Motorcycle Licence Required

Hours: Monday to Friday- 42.5hrs per week

The Role

A motorcycle retailer in Cheltenham is looking for a Parts Advisor to support workshop operations, retail customers, and showroom sales. This role focuses on managing stock, advising on parts and accessories, and delivering excellent customer service.

Key Responsibilities

1. Managing parts stock and ensuring timely availability for service jobs.
2. Assisting customers with accessories, clothing, and merchandise.
3. Processing payments and maintaining high service standards.
4. Organising stock and ensuring accurate records.

What You Need

1. Experience in automotive or motorcycle aftersales (premium brand experience preferred).
2. Strong customer service and sales skills.
3. Organised, detail-oriented, and a team player.
4. Passion for motorcycles.

Benefits

1. Brand training & career progression
2. Flexible working options
3. 30 days holiday (including Bank Holidays)
4. Life assurance & pension scheme
5. Staff discounts & cycle-to-work scheme
6. Employee Assistance Programme

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are a skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.