Parts Advisor

Auto Skills UK; Charlwood; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Bonus Scheme

Generous Annual Leave

Smart Health – GP Access

Dental Insurance

Eyecare Vouchers

Free Will Writing

Job summary

Auto Skills UK is seeking a Parts Advisor at our Gatwick site to provide an efficient parts service to the workshop, trade customers and retail customers. You will manage stock levels, process orders promptly and build strong customer relationships to drive parts sales.

The role offers a competitive salary with a bonus scheme, structured pay progression and comprehensive benefits, including generous leave and health cover options.

Qualifications

• Experience as a Parts Advisor in automotive industry.
• Experience serving both workshop and retail customers.
• Strong customer service and sales skills.

Responsibilities

• Deliver efficient parts service to workshop, trade and retail customers.
• Manage stock levels and inventory control.
• Process orders accurately and promptly.

Skills

Customer service

Communication

Sales

Organisation

Tools

Kerridge

1Link

Pinnacle

Job description

PARTS ADVISOR

Location: Gatwick

Salary: £32,500 Basic Salary + Bonus

Hours: Monday to Friday, 8:00am - 5:00pm | Saturday 8:00am - 2:00pm (Rota)

Job Type: Full-Time, Permanent

Looking for a role where your parts knowledge is valued, your customer service skills are recognised, and your career can continue to progress? If you're an experienced Parts Advisor looking to join a successful main dealership, this is an excellent opportunity to become part of a professional and supportive team. Offering a competitive salary, bonus scheme, and one of the strongest benefits packages in the industry, this is a business that invests in its people and provides genuine opportunities for long-term career development. Whether your experience comes from a dealership parts department or a busy automotive environment, you'll play a key role in ensuring the workshop, trade customers, and retail customers receive an efficient and professional parts service every day.

WHAT'S IN IT FOR YOU?

• £32,500 Basic Salary
• Bonus Scheme
• Competitive Salary with Structured Pay Progression
• Generous Annual Leave Increasing with Length of Service
• Enhanced Family Leave, Including 6 Months' Full Pay for Maternity & Adoption Leave
• Two Weeks' Full Pay for Paternity Leave
• Discounted Technology Purchases
• Eyecare Vouchers
• Smart Health - 24/7 GP Access
• Dental Insurance
• Optional Critical Illness Cover
• Free Will Writing Service
• Flexible Life Assurance & Partner Life Assurance
• Discounted Gym Memberships
• Travel Insurance
• Home & Technology Vouchers
• Beyond Card & Exclusive Retail and Lifestyle Discounts
• Ongoing Training & Career Development
• Full-Time, Permanent Position

THE ROLE

As a Parts Advisor, you'll be responsible for delivering an efficient parts service to the workshop, trade customers, and retail customers while ensuring stock is accurately managed and customers receive outstanding service.

Key responsibilities include:

• Supplying parts to the workshop, trade customers, and retail customers
• Working across both the front and back parts counters
• Ordering vehicle parts and accessories efficiently
• Managing stock levels and maintaining accurate inventory control
• Processing customer orders accurately and promptly
• Handling a high volume of inbound telephone and email enquiries
• Identifying the correct parts using the dealership management system
• Building strong relationships with customers and colleagues to deliver exceptional service
• Maximising parts sales through effective customer communication and product knowledge

ABOUT YOU

We're keen to hear from candidates who can demonstrate:

• Previous experience as a Parts Advisor within the automotive industry
• Experience working with both trade and retail customers
• Knowledge of Kerridge, 1Link, Pinnacle or a similar Dealer Management System
• Strong customer service and communication skills
• A confident and proactive approach to sales
• Excellent organisational skills and attention to detail
• The ability to work effectively in a fast-paced environment
• Full UK Manual Driving Licence (subject to licence checks)

Alternative job titles may include: Parts Advisor, Automotive Parts Advisor, Parts Consultant, Parts Sales Advisor, Parts Specialist, Trade Parts Advisor or Automotive Parts Representative.