Partnerships Director

LoyaltyLion; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading loyalty platform in Greater London is looking for a Partnerships Manager to drive revenue through strategic partnerships. In this role, you will manage a team and work closely with various departments to maximize growth potential. This manager's position requires 5+ years of experience in partnerships within ecommerce and a strong ability to communicate and execute on strategic plans. The company values analytical capabilities and team collaboration, offering a hybrid working model and various employee benefits.

Benefits

Hybrid working policy

International remote working

25 days holiday plus bank holidays

Equity for employees

Team socials

Home office budget

Cycle scheme

Private medical insurance

Life insurance

Qualifications

• 5+ years of experience in managing partnerships in ecommerce.
• Proven leadership skills in a high-velocity SaaS environment.
• Ability to connect partnerships to other functions such as Sales and Marketing.

Responsibilities

• Manage the Partnership Department and deliver revenue targets.
• Work closely with Sales, Marketing, and RevOps departments.
• Track ROI on investments and strategize team scaling.

Skills

Partnerships management

Ecommerce strategies

Revenue scaling

Clear communication

Analytical mindset

Collaboration with GTM functions

Job description

About us

LoyaltyLion is the leading loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. It has been an incredible few years for LoyaltyLion, including funding milestones, leadership growth, industry recognitions, and strong growth in the loyalty space. Partnerships have been a key part of our GTM motion, helping us acquire notable clients, launch co-marketing initiatives, and build deep technical integrations. We see significant growth potential and are investing to expand.

Your role will be to capitalise on the Partnerships we have built to date whilst shaping and expanding Partnerships to deliver the maximum revenue return. There are over 1,000 agencies worldwide, and so far we have built relationships with fewer than 100, so the growth opportunity is huge. You will start with three reports (Senior Partnerships Manager and two Partnerships Executives) and there is additional investment set aside for you to unlock as you prove the returns. You will report to the CRO and have the full support of the CEO. By the end of 2026, we expect Partnerships to deliver at least 25% of our new business revenue.

Role description

• Reporting to the Chief Revenue Officer, you will be responsible for managing the Partnership Department and delivering its revenue target
• You will be working closely with the other GTM department leaders in Sales, Marketing and RevOps
• In 2025, your department will include three direct reports and benefit from the support of a Partner Marketer, a CRM lead, and our Chief Product Officer for Technology Partnerships
• Evolve and execute Partnership strategy, learning and iterating as you build
• Lead by example, identifying opportunities to build and develop agency relationships that drive agency referrals for our inside sales team to close
• Work with RevOps to deliver weekly and monthly reporting, assessing the pipeline of your business and forecasting to the executive team
• Track ROI on investments and make strategic decisions, such as when to scale your team and the marketing resources needed
• You will have a high degree of autonomy and the support of the CRO

Must haves

• 5+ years Partnerships experience in ecommerce. This could be in Technology or Agency partnerships, or your own start-up in ecommerce
• Held a lead Partnerships role (team lead, head of, director)
• Proven experience scaling revenue via Partnerships in a management role
• Proven track record of building and developing high performance teams
• A background in high-velocity SaaS organisations (ACV circa £10k)
• Experience setting strategies with corresponding plans to achieve them
• Experience connecting Partnerships into other GTM functions (Marketing, Sales, Customer Success, Product)
• Experience balancing the time, energy and investment required to develop new agency relationships while strengthening existing ones
• Previously held a revenue closing role (AE, AM or equivalent)
• You communicate clearly and unambiguously. Those listening understand your objectives and can take action without uncertainty

More about what we want

• A passion for operations and efficiency - always probing as to whether something could be done better, or friction could be removed
• An excellent communicator - able to take senior stakeholders or board members on a journey to unlock additional investment for new channels or technologies
• An analytical mindset - able to read, analyse and understand the story behind the data and take action and understand / report impact quickly as a result
• Team player who enjoys working with other functions such as Sales, Marketing and RevOps to achieve your business objectives
• Inquisitive - seeks feedback and learnings from other teams, such as sales and marketing, to ensure the right messages are being used within lead gen activity

Benefits

• Hybrid working policy, requiring at least 2 days a week in our office in Farringdon
• International Remote working (up to 30 days in each holiday year)
• 25 days holiday + bank holidays + carry 5 days holiday over into the next holiday year
• All permanent employees get equity to recognise the valuable contribution you'll make to our growth
• Company days out and events, and team socials
• Home office budget
• Cycle scheme
• Employee Assistance Program
• Private medical insurance
• Life Insurance
• Competitive learning and development budget
• The opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLion
• Macbook, magic keyboard, and any other tech or equipment you need to do a great job