Part-Time Veterinary Receptionist & Client Care Pro

CVS Group; Barnstaple; On-site; GBP 9,800 - 16,000; Part time

Benefits offered by this job

Salary aligned with minimum wage

Five weeks' annual leave (pro rata) +

Long Service Award

Staff discount on veterinary bills

Staff discount on Animed Direct

Employee Assistance Programme

CVS Career Pathway

Job summary

CVS Group's Charter Veterinary Centres in North Devon seeks a friendly Veterinary Receptionist to be the first point of contact for clients and patients.

This part-time role (23.5 hours) involves answering calls, booking appointments, greeting clients, processing payments and insurance forms, and supporting a busy reception team.

If you are calm under pressure with strong communication and computer skills and a passion for delivering outstanding customer care, we want to hear from you.

Qualifications

• Experience in a customer-facing role is beneficial.
• Calm under pressure and able to multitask.
• Excellent communication and people skills.
• Organised with attention to detail.
• Proficiency in Microsoft Office and database systems.

Responsibilities

• Manage communications: handle incoming calls and schedule appointments.
• Greet and register new clients, ensuring a warm welcome.
• Process payments and insurance forms accurately and efficiently.
• Organise patients using the in-house system.
• Liaise with veterinary practices to address patient needs.

Skills

Customer service

Communication

Multitasking

Computer literacy

Tools

MS Office

Job description

CVS Group's Charter Veterinary Centres in North Devon seeks a friendly Veterinary Receptionist to be the first point of contact for clients and patients.

This part-time role (23.5 hours) involves answering calls, booking appointments, greeting clients, processing payments and insurance forms, and supporting a busy reception team.

If you are calm under pressure with strong communication and computer skills and a passion for delivering outstanding customer care, we want to hear from you.