Part-Time Veterinary Receptionist – Friendly & Efficient

Inspiring Vet Care; Cwmbran; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

6.6 weeks' annual leave + birthday off

Healthcare / wellbeing initiatives

Pension scheme

Discounted veterinary care

Cycle to Work scheme

Job summary

inspiring vet care is seeking a friendly and organised Receptionist for a part-time permanent role at Wellpets. You will manage appointments, handle enquiries, process payments and support both clinical and non-clinical teams to ensure a smooth client and patient journey.

The role emphasizes excellent customer service, strong communication, and the ability to work across a busy veterinary practice with a collaborative team.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role, with a strong focus on service and attention to detail.
• The ability to manage multiple tasks effectively in a busy environment.
• A collaborative approach and willingness to support colleagues.
• A proactive attitude, with openness to feedback and learning.

Responsibilities

• Welcoming patients and clients, making appointments, telephone enquiries, taking payments and further administrative tasks.
• Delivering a welcoming, professional and compassionate experience at every interaction.
• Support the smooth running of the practice by managing appointments and handling enquiries.
• Work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Skills

Customer service

Communication

Organisational skills

Multitasking

Teamwork

Job description

inspiring vet care is seeking a friendly and organised Receptionist for a part-time permanent role at Wellpets. You will manage appointments, handle enquiries, process payments and support both clinical and non-clinical teams to ensure a smooth client and patient journey.

The role emphasizes excellent customer service, strong communication, and the ability to work across a busy veterinary practice with a collaborative team.