Part-Time Store Team Leader: Customer Focus & Coaching

Co-op Careers; Rotherham; On-site; GBP 13,000 - 15,000; Part time

Job summary

A leading retail organization seeks a Customer Team Leader in Rotherham, offering a part-time role at £13.99 per hour with varied shifts. Candidates must have a passion for customer service and leadership skills. The position comes with numerous benefits, including a 30% discount on products, a pension with employer contributions, and full paid training. Join a supportive team and help create a positive shopping experience while engaging with the local community. This role is perfect for those looking to develop their leadership skills in a dynamic environment.

Benefits

36 days holiday

Pension contributions up to 10%

30% discount on products

Virtual healthcare services

Paid training

Qualifications

• Genuine care for the needs of customers and members.
• Ability to balance leading and supporting your team.
• Great people skills for building positive relationships.

Responsibilities

• Provide friendly and thoughtful service every day.
• Develop team capabilities through coaching and training.
• Ensure store remains safe, legal, and fully operational.
• Manage diligence checks and stock accuracy.
• Support store manager by deputizing when needed.
• Lead introduction of new products and encourage feedback.
• Build relationships and support community initiatives.

Skills

Customer service

Leadership

Organizational skills

Problem-solving skills

Flexibility

Job description

A leading retail organization seeks a Customer Team Leader in Rotherham, offering a part-time role at £13.99 per hour with varied shifts. Candidates must have a passion for customer service and leadership skills. The position comes with numerous benefits, including a 30% discount on products, a pension with employer contributions, and full paid training. Join a supportive team and help create a positive shopping experience while engaging with the local community. This role is perfect for those looking to develop their leadership skills in a dynamic environment.