Part-Time Receptionist & Admin – Patient Support (Wed & Fri)

HCRG Care Group; Basingstoke; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Annual leave and bank holidays pro‑rta

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health in Basingstoke is seeking a Receptionist/Administrator to support primary care access, outcomes and patient experience. The role involves handling patient queries, managing appointments and maintaining records across multiple systems.

Ideal candidates will have reception or customer care experience, basic PC skills, and an ability to work within processes while ensuring data security and confidentiality.

Qualifications

• Reception or customer care experience is essential, with excellent spoken and written communication.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain data security.

Responsibilities

• Respond to patient queries and liaise with the wider primary care team, manage appointment requests, signpost patients to services, and maintain patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests.
• Utilise other information systems to support efficient workflow processes.

Job description

Operose Health in Basingstoke is seeking a Receptionist/Administrator to support primary care access, outcomes and patient experience. The role involves handling patient queries, managing appointments and maintaining records across multiple systems.

Ideal candidates will have reception or customer care experience, basic PC skills, and an ability to work within processes while ensuring data security and confidentiality.