Primary Care Receptionist & Admin Support

NHS Jobs; Essex; On-site; GBP 15,000 - 21,000; Full time

Job summary

Operose Health is seeking a Bank Receptionist/Administrator to support primary care access. You will handle patient queries, manage appointments, and maintain confidential records in a NHS setting.

The role requires basic PC skills (Word/Excel/Email) and a professional communication style, with attention to data security and accurate documentation. Full-time hours, bank rotation, and commitment to patient care are expected.

Qualifications

• Reception or customer care experience essential.
• Basic PC skills: Word, Excel and email.
• Able to work within processes and maintain data security.

Responsibilities

• Responding to patient queries and liaising with the primary care team; manage appointment requests.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilise information systems to support workflow.

Skills

Reception experience

Customer care

MS Office

Data security

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Bank Receptionist/Administrator to support primary care access. You will handle patient queries, manage appointments, and maintain confidential records in a NHS setting.

The role requires basic PC skills (Word/Excel/Email) and a professional communication style, with attention to data security and accurate documentation. Full-time hours, bank rotation, and commitment to patient care are expected.