Primary Care Receptionist – Patient Experience Champion

Operose Health Ltd; England; Vor Ort; GBP 12.000 - 18.000; Vollzeit

Zusammenfassung

Operose Health Ltd in the United Kingdom is seeking a patient-facing receptionist to support primary care delivery. You will respond to patient queries, signpost to services, and help maintain confidential records with care and discretion.

Strong communication and basic ICT skills are essential. Ideal candidates will have reception or customer care experience, be confident in Word/Excel and email, and work within established NHS procedures.

Qualifikationen

• Reception or customer care experience is essential.
• Excellent communicator both spoken and written.
• Basic PC skills such as Word, Excel and email.
• NHS experience is welcome but not essential.

Aufgaben

• Respond to patient queries and liaise with the primary care team; manage appointment requests and signpost patients to services.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests.
• Utilise information systems to support efficient workflow processes.

Kenntnisse

Reception experience

Excellent communication

Basic PC skills

Tools

NHS information systems

Jobbeschreibung

Operose Health Ltd in the United Kingdom is seeking a patient-facing receptionist to support primary care delivery. You will respond to patient queries, signpost to services, and help maintain confidential records with care and discretion.

Strong communication and basic ICT skills are essential. Ideal candidates will have reception or customer care experience, be confident in Word/Excel and email, and work within established NHS procedures.