GP Receptionist

Selborne Road Medical Centre; Sheffield; On-site; GBP 18,000 - 23,000; Part time

Job summary

Selborne Road Medical Centre in Sheffield is seeking a part-time receptionist to manage a range of reception and administrative tasks, assist patients in accessing services, and present a friendly image to visitors, in person or by phone.

You will ensure efficient appointment flow using Systmone, handle general enquiries, take messages, sort mail, and support the Practice team. Hours are Monday 8:00–11:30 and Wednesday 13:00–18:30, with immediate start and coverage as needed.

Qualifications

• Essential: strong verbal communication and interpersonal skills.
• Excellent teamwork and the ability to work with minimal supervision.
• Strong keyboard and computer skills; attention to detail and confidentiality.
• Understanding of patient confidentiality and commitment to development.

Responsibilities

• Carry out reception and admin tasks daily to support patients and staff.
• Assist and direct patients to appropriate services or healthcare professionals.
• Maintain an efficient reception service and manage appointment flow using Systmone.
• Handle general enquiries, take messages, and manage mail and letters.
• Support task management and ensure records and discharge summaries are processed.

Skills

Verbal communication

Teamwork

Keyboard skills

Computing skills

Confidentiality

Education

General education (literacy/numeracy)

Tools

Systmone

Job description

Responsibilities. . To carry out a range of reception and administrative tasks on a day to day basis. Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way.. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Responsibilities. Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. '* Acknowledge a patients arrival at the reception.. Ensuring that the appointment system is run efficiently.. Monitor the flow of patients to and from consulting rooms.. Use clinical system Systmone for all patient related activities.. Deal with all general enquiries, explain procedures and make new and follow-up appointments.. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.. Participate on a daily basis in task management and ensure that tasks are kept up-to-date at all times.. Sorting the mail, scan letters, file records.. NHS mail - deal with incoming emails.. Workflow - deal with incoming letters, discharge summaries, results etc.. . Person Specification. . Essential: Excellent verbal communication and interpersonal skills. . Excellent team working skills. . Excellent keyboard and computer skills. . Ability to work without direct supervisions and determine own. . workload priorities. . Ability to show initiative and self-motivated. . Good general education (literacy and numeracy). . Organised with attention to detail. . Able to demonstrate an understanding of patient confidentiality. . Commitment to professional development. . Desirable: Experience in dealing with the public. . General understanding of the NHS. . Previous experience of working in the NHS. . Hours: 9 per week plus holiday and sickness cover as needed which is expected.

Experience: Not required
Employment: Part-time
Schedule: Monday 8am - 11:30am, Wednesday 1pm -6.30pm.
Starting time: Immediate start!

About Selborne Road Medical Centre:
Our Practice team consists of a Practice Manager, Secretarial and Admin Staff, Practice Nurse and Health Care Assistant. Attached to the Practice there are Health Visitors, District Nurses and a Midwife.