Part-Time Property Transaction Coordinator (Pre-Contract)

Centrick; Birmingham; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

Time to Recharge

Enhanced pension

Extra Holiday grows with service

Health & Wellbeing

Sick pay boosts

Learning & Development

Mental Health Support

Birthday bonus

Volunteer day

Benefits platform

Job summary

Centrick in Birmingham is seeking a part-time administrative professional to support property transactions. The role involves being the main contact for customers and solicitors, handling enquiries by phone and email, and coordinating legal packs and documentation.

You will assist with property transfers and remortgages, maintain records across internal systems, liaise with solicitors, manage workflows and provide progress updates to ensure KPIs are met.

Qualifications

• Excellent communication and customer service skills across customers, solicitors, and internal stakeholders.
• Strong organisational abilities with multi-tasking and meeting deadlines in a fast-paced environment.
• High attention to detail for accurate legal documentation, data entry and record management.
• Collaborative and proactive approach across departments to ensure seamless customer experience.

Responsibilities

• Act as the main point of contact for customers, solicitors and internal stakeholders, handling enquiries via phone and email.
• Prepare, process and manage legal packs and property transaction documentation.
• Support property sales, transfers and remortgages by coordinating documentation and ensuring timely progression.
• Maintain accurate property, customer and ownership records across internal systems and databases.
• Liaise with solicitors and internal departments to gather and provide relevant information throughout the transaction process.
• Manage workflows, diaries, and case progress to ensure service levels and key performance indicators are achieved.
• Provide regular updates on transaction progress and support reporting requirements for management.
• Contribute to the smooth running of the team through administrative support, inbox management, and collaborative working across departments.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Collaborative work

Tools

CRM systems

Internal databases

Job description

Centrick in Birmingham is seeking a part-time administrative professional to support property transactions. The role involves being the main contact for customers and solicitors, handling enquiries by phone and email, and coordinating legal packs and documentation.

You will assist with property transfers and remortgages, maintain records across internal systems, liaise with solicitors, manage workflows and provide progress updates to ensure KPIs are met.