Property Coordinator

Centrick; Fareham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Birthday bonus

Health & wellbeing benefits

Learning & development

Volunteer day

BenefitPlatform access

Job summary

Centrick is seeking a highly organised administrator to join our team in Fareham. You will provide high-quality administrative and operational support across a property portfolio, handle resident and client enquiries, and help maintain accurate records.

The role requires excellent customer service, meticulous attention to detail, and proficiency with Microsoft Office and business systems. You’ll thrive in a fast-paced environment, coordinating multiple priorities and contributing to smooth

Qualifications

• Strong administrative and organisational skills with excellent attention to detail.
• Proven ability to deliver outstanding customer service and build positive relationships with residents and clients.
• Confident IT user with experience using Microsoft Office and business systems.
• Able to thrive in a fast-paced environment, managing multiple priorities effectively and professionally.

Responsibilities

• Deliver high-quality administrative and operational support across a property portfolio, helping ensure excellent service delivery.
• Manage resident and client enquiries via email and online portals, providing timely, professional, and accurate responses.
• Coordinate maintenance requests, raising work orders and contractor instructions with clear and detailed information.
• Prepare and issue resident and stakeholder communications, maintaining a high standard of accuracy and professionalism.
• Maintain accurate records and property information across internal systems, ensuring compliance and audit readiness.
• Support the smooth day-to-day operation of developments, including insurance claims, access requests, and workflow management.

Skills

Administrative skills

Customer service

MS Office

Multitasking

Tools

Microsoft Office

CRM systems

Job description

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.

What You’ll Be Doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

Job Duties

• Deliver high-quality administrative and operational support across a property portfolio, helping ensure excellent service delivery.
• Manage resident and client enquiries via email and online portals, providing timely, professional, and accurate responses.
• Coordinate maintenance requests, raising work orders and contractor instructions with clear and detailed information.
• Prepare and issue resident and stakeholder communications, maintaining a high standard of accuracy and professionalism.
• Maintain accurate records and property information across internal systems, ensuring compliance and audit readiness.
• Support the smooth day-to-day operation of developments, including insurance claims, access requests, and workflow management.

What You Need to Succeed

• Strong administrative and organisational skills with excellent attention to detail.
• Proven ability to deliver outstanding customer service and build positive relationships with residents and clients.
• Confident IT user with experience using Microsoft Office and business systems.
• Able to thrive in a fast-paced environment, managing multiple priorities effectively and professionally.

Why Join Us?

• Time to Recharge: 25 days’ holiday plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• BenefitPlatform: One online platform for all benefitsand recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.