Part-Time Patient Services Administrator Exeter

Opcare Limited; Exeter; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive salary

Incremental holiday allowance 35–41

Refer a Friend incentive scheme

Enhanced Family Leave/Pay

Cycle to Work Scheme

Job summary

AM Healthcare Group in Exeter is seeking a part-time administration assistant to join our busy team. You will support end-to-end service delivery for patients, handling referrals, appointments, calls, and general admin tasks.

The role requires efficient time management, strong communication, and excellent organisational skills. A positive team player with experience in Microsoft Excel and Word is preferred, and driving with a car is an advantage.

Qualifications

• No formal qualifications required, but a good standard of education and administrative experience are desirable.

Responsibilities

• Manage the reception area, ensuring it is clean, presentable, and secure.
• Act as the first point of contact for Opcare.
• Make, change, and monitor appointments in line with priority and KPIs.
• Receive and make telephone calls to patients and healthcare professionals.
• Respond to emails professionally via Opcare reception mailboxes.
• Use initiative to answer minor patient enquiries.
• Oversee patient information in line with Data Security policies.
• Support the team in delivering a high-quality service to patients.
• Referral management and accurate patient data entry to systems.
• Perform additional admin tasks such as scanning notes and writing letters.
• Book goods in/out, process orders, and manage shipping.

Skills

Time management

Communication

Organisational skills

Microsoft Excel

Microsoft Word

Data entry

Education

Good standard level of education

Tools

In-house systems

Reception software

Job description

AM Healthcare Group in Exeter is seeking a part-time administration assistant to join our busy team. You will support end-to-end service delivery for patients, handling referrals, appointments, calls, and general admin tasks.

The role requires efficient time management, strong communication, and excellent organisational skills. A positive team player with experience in Microsoft Excel and Word is preferred, and driving with a car is an advantage.