Part Time On Board Host

SSP Food Travel Experts; York and North Yorkshire; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading catering service provider in the UK is seeking an On-Board Host at York Station. Responsibilities include providing at-seat service, managing stock, and assisting passengers. Ideal candidates have at least two years of customer-facing experience and are adaptable to dynamic environments. Part-time role offers £13.20 per hour with various employee benefits including discounts and training programs.

Benefits

Discounted meal during shifts

Employee discounts

Friends and Family discount app

Award-winning training and development programs

Health & Wellbeing support

Qualifications

• At least 2 years of experience in a Customer Facing role within Retail Leisure & Hospitality.
• Ability to work in a dynamic and fast-paced environment.
• Must be 18 years of age or over.

Responsibilities

• Provide 'at seat trolley service' on trains.
• Travel on assigned trains and assist passengers.
• Manage stock and transactions accurately.

Skills

Customer service

Adaptability

Stock management

Job description

On-Board Host for TransPennine Express (TPE) at York Station.

Pay Rate: £13.20 per hour plus commission. Hours: Part Time (16 hours). Shifts: Rotational shifts between 6am and 8pm, including some weekends.

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry. Full Training will be provided.

As an On Board Host you’ll:

• Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
• You can claim up to 50 rover tickets for TPE network rail for family & friends.

Why join as On Board Host?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.