Part Time Office Administrator - Vehicle Refurbishment

Perfection Alloys Ltd; Wigston; Presencial; GBP 12 000 - 17 000; Tempo parcial

Resumo da oferta

Perfection Alloys Ltd is seeking a part-time customer service administrator to support bookings, quotations and invoicing. You will interact with customers in person, over the phone and by email, helping with their progression and liaising with the sales and accounts teams.

Responsibilities include generating quotations, processing invoices in Xero, and providing accurate updates to the Unit Supervisor. A good level of computer literacy and strong communication skills are essential.

Qualificações

• Experience in customer service within the vehicle refurbishment industry is preferred but not essential.
• Good computer literacy is essential.
• Experience with Xero is advantageous.
• Must be able to converse with the general public and trade professionally.

Responsabilidades

• Speak to customers in person, by telephone and by email, and assist with bookings and work progression.
• Book in customers via insurance online systems.
• Generate quotations both online and in person.
• Handle customer invoicing and basic administration.
• Work with the Unit Supervisor and relay customer feedback/updates.
• Process and generate customer invoices via Xero.

Conhecimentos

Customer service

Communication

Public interaction

Formação académica

Grade C in English & Maths

Ferramentas

Xero

Descrição da oferta de emprego

Part Time position (hours to be discussed)

Speaking to customers in person, telephone, email and helping them with their bookings and work progression.

Booking in customers via insurance online systems

Generating quotations online and in person

Customer Invoicing and basic administration

Working alongside the Unit Supervisor and providing customer feedback/updates

Processing and generating customer invoices via Xero (accounting system)

Liaising with the sales and accounts

Investigating and resolving queries

Good level of computer literacyExperience of Xero preferrable but not essentialRelevant customer service experience within the vehicle refurbishment industrySuitable qualifications with a minimum of a grade C equivalent in English & MathsMust be able to converse with the general public and trade in a highly professional manner