Part-Time NHS Admin & Call Handler

East of England Community Health and Care NHS Trust; Cambridge; On-site; GBP 14,000 - 20,000; Part time

Job summary

East of England Community Health and Care NHS Trust is seeking an Administration Assistant for a part-time role at the Norwich clinic. The post involves reception, call handling, appointment bookings and general administrative support across iCaSH services, with rota-based hours including some evenings.

Candidates should have solid PC skills, be able to work under pressure, demonstrate good telephone and communication skills, and be willing to train on multiple systems as part of a busy clinical

Qualifications

• Good all round PC skills.
• Willingness to train on various systems.
• The ability to cope under pressure.
• Excellent organisational skills.
• Excellent telephone & communication skills.

Responsibilities

• Provide reception, front of house, call taker, appointments & additional admin support to the iCaSH service clinical and non-clinical teams.
• Answer calls into the service and manage booking/re-arranging appointments, reception cover and admin duties.
• Support both clinical and non-clinical teams in service delivery.

Skills

PC skills

Willingness to train

Ability to cope under pressure

Organisational skills

Telephone & communication skills

Job description

East of England Community Health and Care NHS Trust is seeking an Administration Assistant for a part-time role at the Norwich clinic. The post involves reception, call handling, appointment bookings and general administrative support across iCaSH services, with rota-based hours including some evenings.

Candidates should have solid PC skills, be able to work under pressure, demonstrate good telephone and communication skills, and be willing to train on multiple systems as part of a busy clinical