Part-Time Admin & Front Desk Assistant for iCaSH Booking

East of England Community Health & Care NHS Trust; Milton Keynes; On-site; GBP 11,000 - 15,000; Part time

Job summary

East of England Community Health and Care NHS Trust is seeking a Part Time Administration Assistant (18.5 hours, fixed term 12 months) to support the iCaSH service across Milton Keynes. The role provides reception, call handling, and appointment booking with a focus on high-quality patient care.

The successful candidate will manage patient demographics, maintain records both manual and electronic, and assist with general administration and mail handling within the iCaSH team.

Qualifications

• Experience in administration/reception
• Ability to manage appointments and bookings
• Confidential handling of patient information and data protection

Responsibilities

• Provide call taking, reception, front of house and appointment booking for patients.
• Act as first point of contact to patients and visitors.
• Update patient demographics on the clinical system and booking/waiting list processes.
• Maintain accurate patient records manually and electronically.
• Handle mail and dispatch as required.
• Assist with archiving of clinical notes and NHS Trust policies.

Skills

Reception duties

Customer service

Data entry

IT systems

Education

GCSEs or equivalent

Tools

Microsoft Office

Clinical information systems

Job description

East of England Community Health and Care NHS Trust is seeking a Part Time Administration Assistant (18.5 hours, fixed term 12 months) to support the iCaSH service across Milton Keynes. The role provides reception, call handling, and appointment booking with a focus on high-quality patient care.

The successful candidate will manage patient demographics, maintain records both manual and electronic, and assist with general administration and mail handling within the iCaSH team.