Healthcare Assistant

East of England Community Health and Care NHS Trust; Cambridge; On-site; GBP 21,000 - 24,000; Part time

Job summary

East of England Community Health and Care NHS Trust is looking for a Healthcare Assistant to join the iCaSH Norwich team on a substantive 28.75 hour per week contract. You will support a multidisciplinary team, help patients with contraception, STI/HIV care and health promotion activities, while maintaining confidentiality and compassionate care.

The role requires good time management, excellent communication, and a commitment to learning in a busy clinical environment.

Qualifications

• Excellent written & verbal communication abilities.
• Ability to maintain privacy, confidentiality and patient dignity.
• Willingness to learn and develop in a busy clinical environment.

Responsibilities

• Act as a chaperone and assist nurses/doctors with intimate examinations/procedures.
• Provide information to patients and offer risk reduction and contraception advice.
• Provide a phlebotomy service for patients attending the service.
• Support health promotion events when requested.
• Be non-judgemental to all client groups.

Skills

Excellent communication

Privacy & confidentiality

Time management

Team working

Education

Care Certificate

Job description

An exciting opportunity has arisen to join the team within iCaSH Norwich working in a substantive 28.75 hour per week post as a Healthcare Assistant. You will be working within our multi-disciplinary team.

We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.

Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of East of England Community Health & Care NHS Trust (EEC). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.

Working Pattern: 28.5 hours to be worked over 08.30-18.15 Monday, Wednesday, Friday, 08.30-19.30 Tuesday and Thursday and 08.45-12.30 Saturdays on rotation. Hours to be discussed at interview, To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

• Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures on patients.
• To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
• Provide a phlebotomy service for patients attending the services.
• To support health promotion events when requested.
• To be non-judgemental to all client groups regardless of age/ethnicity/religion.
• To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover, registering patients and booking, support data collection and or general patient and non-patient administration.
• Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

If you share our passion for innovative and high-quality care delivery, then All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.