NHS Clinical Team Administrator — Flexible Hours

NSFT; Norwich; On-site; GBP 26,000 - 27,000; Full time

Job summary

Norfolk and Suffolk NHS Foundation Trust is seeking a Band 3 Clinical Team Administrator to support the Initial Response Service at County Hall, Norwich. The role offers 37.5 hours per week with part-time consideration and a pro rata salary of £25,760–£27,476.

Flexibility across 7 days, with on-site duties and potential occasional travel. Training in Trust IT systems is provided, with emphasis on delivering a confidential, patient-centered admin service.

Qualifications

• NVQ 3 Business Administration or equivalent is required.
• Word Processing or equivalent secretarial experience at intermediate level.
• Excellent interpersonal skills with discretion and confidentiality.
• Proficient in Microsoft Office packages (Word, Excel, Outlook) and able to manage diaries.

Responsibilities

• Receive and process new referrals in line with policy.
• Provide general administrative support to clinical teams and service users.
• Attend meetings as required, take minutes to a high standard, and follow up actions.
• Diary management and support for senior colleagues across the team.
• Knowledge of Lorenzo and ESR systems is helpful, with full training provided.

Skills

Interpersonal skills

Diary management

MS Office (Excel/PowerPoint)

Education

NVQ 3 Business Administration or equivalent

Job description

Norfolk and Suffolk NHS Foundation Trust is seeking a Band 3 Clinical Team Administrator to support the Initial Response Service at County Hall, Norwich. The role offers 37.5 hours per week with part-time consideration and a pro rata salary of £25,760–£27,476.

Flexibility across 7 days, with on-site duties and potential occasional travel. Training in Trust IT systems is provided, with emphasis on delivering a confidential, patient-centered admin service.