Part-Time Mobile Customer Advisor – 25% Bonus

Threeuk; Lancaster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading telecommunications company in Lancaster is seeking a Retail Customer Advisor to enhance customer experiences and meet sales targets. The part-time role offers £12.60 per hour plus bonuses, with a focus on exceptional customer service and collaboration in a dynamic team environment. Full training is provided, making it an excellent opportunity for those passionate about technology and customer care.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus bank holidays and personal days

Tastecard membership

Money to spend with Uber

Discounts across thousands of retailers

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to understand and meet customer needs.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences through product promotion.
• Achieve personal and store KPIs by driving sales.
• Provide personalized solutions for customer enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications company in Lancaster is seeking a Retail Customer Advisor to enhance customer experiences and meet sales targets. The part-time role offers £12.60 per hour plus bonuses, with a focus on exceptional customer service and collaboration in a dynamic team environment. Full training is provided, making it an excellent opportunity for those passionate about technology and customer care.