Part-Time Hybrid Evening Customer Service Advisor

CheapGo Ltd; Southampton; Hybrid; GBP 19.000 - 28.000; Teilzeit

Benefits dieser Stelle

Employer pension contribution (7%)

Private medical insurance

Life insurance

Volunteering time

Leave and wellbeing benefits

Zusammenfassung

CheapGo Ltd in Southampton is seeking a part-time evening customer-service adviser. You’ll train five weeks in the office, then work a hybrid pattern with one shift in the office every fortnight and the rest from home.

The role centers on excellent written and verbal communication and a strong customer focus. The employer indicates a 25-hour-per-week schedule with shifts between 17:00 and 00:00, and an annual part-time salary around £18,600, with £28,000 cited for a full-time equivalent.

Qualifikationen

• Contact-centre experience is not essential.
• Excellent written and verbal communication.
• Strong customer focus and service orientation.
• Resilience, adaptability and basic IT skills.

Aufgaben

• Help customers when they need you with a friendly, professional approach.
• Handle inquiries during shifts across phone, email and chat channels.
• Complete five weeks of office training before transitioning to hybrid working.
• Maintain attendance for 25 hours per week with a mix of home and office shifts.

Kenntnisse

Customer service

Communication

Resilience

Adaptability

MacBook basics

Tools

MacBook

Jobbeschreibung

CheapGo Ltd in Southampton is seeking a part-time evening customer-service adviser. You’ll train five weeks in the office, then work a hybrid pattern with one shift in the office every fortnight and the rest from home.

The role centers on excellent written and verbal communication and a strong customer focus. The employer indicates a 25-hour-per-week schedule with shifts between 17:00 and 00:00, and an annual part-time salary around £18,600, with £28,000 cited for a full-time equivalent.