Hybrid Inbound Sales & Customer Care Advisor

South West Recruitment Ltd; Liss Forest; Hybrid; GBP 17.000 - 20.000; Vollzeit

Benefits dieser Stelle

Pension scheme

Eye test vouchers

Discounted gym membership

Perkbox rewards

Free parking off site

Bus/transport discounts

Charity involvement

Weekly dress down day

Zusammenfassung

South West Recruitment Ltd is hiring a Customer Service and Sales Advisor in Ringwood, Hampshire. This role is an inbound contact centre position with hybrid work after training, focusing on customer service and upselling across multiple channels.

Salary starts at £12.30 per hour (£25,584 per year) with an out-of-hours rate of £14.55 per hour. 40 hours per week; shifts include a rotating pattern and hybrid office access.

Qualifikationen

• Customer-oriented, multi-channel communication
• Upselling and cross-selling on opportunities

Aufgaben

• Liaise between customers and client, resolving inquiries promptly.
• Handle inquiries via phone, email and channels; resolve delivery and warranty questions.
• Upsell and cross-sell to increase revenue during interactions.
• Document interactions and update customer information in the CRM system.
• Coordinate with internal teams to provide comprehensive solutions.

Jobbeschreibung

South West Recruitment Ltd is hiring a Customer Service and Sales Advisor in Ringwood, Hampshire. This role is an inbound contact centre position with hybrid work after training, focusing on customer service and upselling across multiple channels.

Salary starts at £12.30 per hour (£25,584 per year) with an out-of-hours rate of £14.55 per hour. 40 hours per week; shifts include a rotating pattern and hybrid office access.