Part-Time House Manager — Retirement Living & Community Lead

McCarthy Stone; Brentwood; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retirement living provider is seeking a House Manager for their estate in Brentwood, Essex. In this role, you will provide exceptional customer service, manage supplier relationships, and ensure residents enjoy a safe and welcoming environment. The ideal candidate should have previous experience in a customer-facing role, excellent communication skills, and a proactive approach. Additional training will be provided for First Aid and Health & Safety. This part-time role offers a chance to make a meaningful impact in a community-focused environment.

Benefits

Group personal pension and life assurance

Employee Assistance Programme

Flexible working hours

Generous annual leave

Qualifications

• Proactive attitude and professionalism in high-quality service.
• Ability to engage warmly with residents and their families.
• Willing to obtain First Aid certifications.

Responsibilities

• Welcome new homeowners and help them settle in.
• Provide front-of-house service for visitors.
• Manage supplier relationships for daily operations.
• Organize social events and resident meetings.
• Ensure compliance with Health and Safety requirements.

Skills

Excellent communication skills

Customer-facing experience

Problem-solving

Event organization

Tools

Microsoft Word

Outlook

Job description

A leading retirement living provider is seeking a House Manager for their estate in Brentwood, Essex. In this role, you will provide exceptional customer service, manage supplier relationships, and ensure residents enjoy a safe and welcoming environment. The ideal candidate should have previous experience in a customer-facing role, excellent communication skills, and a proactive approach. Additional training will be provided for First Aid and Health & Safety. This part-time role offers a chance to make a meaningful impact in a community-focused environment.