Part-Time Healthcare Receptionist & Admin

GP Practice in Wales; Port Talbot; On-site; GBP 20,000 - 25,000; Part time

Job summary

A Port Talbot healthcare provider is seeking a part-time administrator/receptionist to provide comprehensive support to their practice team. The role involves managing the appointment system, answering calls, and assisting patients. Successful candidates will have excellent communication skills, IT proficiency, and ideally experience in a healthcare setting. This position offers a chance to work in a dynamic environment with a friendly team, contributing to the delivery of quality patient care.

Benefits

Free parking

Good working conditions

Qualifications

• Previous experience in a healthcare or customer service setting is desirable.
• Ability to work both independently and as part of a team.
• Understanding of care navigation or signposting frameworks.

Responsibilities

• Maintain and monitor the appointment system.
• Answer incoming phone calls and deal with general enquiries.
• Provide administrative support to the practice team.

Skills

Strong communication and interpersonal skills

Competent IT skills including use of MS Office

Ability to remain calm under pressure

Empathy and patient-focused approach

Experience in healthcare or customer service

Education

GCSE level A-C or equivalent

Tools

VISION or EMIS clinical system

Microsoft Outlook

Job description

A Port Talbot healthcare provider is seeking a part-time administrator/receptionist to provide comprehensive support to their practice team. The role involves managing the appointment system, answering calls, and assisting patients. Successful candidates will have excellent communication skills, IT proficiency, and ideally experience in a healthcare setting. This position offers a chance to work in a dynamic environment with a friendly team, contributing to the delivery of quality patient care.