Part-Time Guest Service & Front Desk Agent

The Reach; Cambourne; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Online GP access

Umbrella apprenticeship scheme

Staff discounts on stays and dining

Uniform & meals on duty

Death in service benefit

Job summary

Lighthouse Hotel Management is hiring a part-time Guest Service Assistant for Holiday Inn Express Cambourne - Cambridge West. You will deliver excellent customer service, support front-of-house operations, handle admin tasks and use computer systems with a friendly, professional manner.

The successful candidate will be energetic, able to work across early, late and night shifts, and contribute to a positive guest experience with a can-do attitude and a willingness to learn.

Qualifications

• Ability to work in a dynamic and fast-moving environment.
• High energy with a can-do attitude and willingness to learn.
• Desire to learn and develop within hospitality.
• Strong communicator who enjoys talking with guests.
• Smile-inducing presence to ensure guests leave happy.
• Smart professional appearance and sense of humour.
• Experience in a front-of-house or hotel setting is advantageous.

Skills

Customer service

Administration

Computer skills

Telephone manner

Team player

Communication skills

Planning skills

Tools

Hotel systems

Job description

Lighthouse Hotel Management is hiring a part-time Guest Service Assistant for Holiday Inn Express Cambourne - Cambridge West. You will deliver excellent customer service, support front-of-house operations, handle admin tasks and use computer systems with a friendly, professional manner.

The successful candidate will be energetic, able to work across early, late and night shifts, and contribute to a positive guest experience with a can-do attitude and a willingness to learn.