Part-Time Fleet Support Advisor, Hybrid

Kwik Fit; Bellshill; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

34 days pro rata leave

Exclusive discounts

Staff discounts

Award-winning training

Wellbeing support

Job summary

Kwirk Fit is seeking a Part-time Customer Support Advisor in Bellshill to authorize tyre requests for fleet customers. You will undergo extensive on-site training, then hybrid work is available after training completes.

The role emphasizes excellent customer service, accurate handling of requests, and teamwork, with a focus on fast, friendly support. Candidates should have strong communication, problem solving and the ability to learn new systems quickly, ensuring you maintain the Kwik-Fit

Qualifications

• Proven track record of good customer relations and call centre experience is an advantage.
• Computer literate with basic keyboard skills.
• Excellent customer service and communication skills; able to handle complex queries.

Responsibilities

• Support Tyre requests for Kwik-Fit fleet customers.
• Work as part of a team to maintain high levels of customer service.
• Report issues to line manager and suggest improvements.
• Promote professional Kwik-Fit image in all interactions.

Skills

Customer relations

Call centre

Computer literate

Phone etiquette

Communication skills

Problem solving

Written & oral communication

Relationship skills

Tools

Generic software tools

Job description

Kwirk Fit is seeking a Part-time Customer Support Advisor in Bellshill to authorize tyre requests for fleet customers. You will undergo extensive on-site training, then hybrid work is available after training completes.

The role emphasizes excellent customer service, accurate handling of requests, and teamwork, with a focus on fast, friendly support. Candidates should have strong communication, problem solving and the ability to learn new systems quickly, ensuring you maintain the Kwik-Fit