Part-Time Dental Operations & Patient Experience Lead

The Dental Design Studio; Beccles; On-site; GBP 80,000 - 100,000; Part time

Job summary

A dental practice in Beccles is seeking a Part-Time Dental Support Manager to support operations and ensure patient-focused services. The successful candidate will assist with administration, manage reception duties, and collaborate with the dental team. Ideal applicants should have dental or healthcare experience along with leadership skills. A competitive salary will be discussed during the interview process.

Qualifications

• Experience in dental or healthcare settings with a management background.
• Strong ability to communicate and organize tasks effectively.
• Must be able to work independently and manage patient interactions.

Responsibilities

• Assist with reports, administration, and daily practice operations.
• Manage reception duties and support appointment bookings efficiently.
• Handle patient complaints and facilitate service recovery.
• Ensure compliance processes are followed correctly.
• Drive customer service excellence to improve appointment occupancy.
• Collaborate effectively with the dental team.

Skills

Dental or healthcare experience

Strong communication skills

Organization skills

Multitasking skills

Job description

A dental practice in Beccles is seeking a Part-Time Dental Support Manager to support operations and ensure patient-focused services. The successful candidate will assist with administration, manage reception duties, and collaborate with the dental team. Ideal applicants should have dental or healthcare experience along with leadership skills. A competitive salary will be discussed during the interview process.