Part-Time Customer Team Leader: Coaching & Service

Co-op Careers; Downton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is looking for a Customer Team Leader to manage store operations and provide exceptional customer service. Responsibilities include coaching team members, ensuring safety, and engaging with the community. The role offers paid training, flexible shifts, and a range of benefits including a generous holiday allowance, discounts, and a supportive work environment. Ideal candidates will be team-oriented, possess strong organizational skills, and exhibit a genuine commitment to customer satisfaction.

Benefits

36 days holiday

10% pension contribution

30% discount on products

Virtual healthcare service

Cycle-to-work scheme

Qualifications

• Genuine care for customer needs.
• Ability to lead and support team in the shop.
• Strong people skills to build relationships.
• Organizational and problem-solving skills.
• Desire for personal growth in leadership.

Responsibilities

• Provide friendly service and support team members.
• Ensure store operations are safe and legal.
• Manage stock accuracy and customer experience.
• Lead new product introductions and changes.
• Engage with the local community for store initiatives.

Skills

Customer service orientation

Leadership skills

Problem-solving skills

Team building

Organisational skills

Job description

A leading retail company is looking for a Customer Team Leader to manage store operations and provide exceptional customer service. Responsibilities include coaching team members, ensuring safety, and engaging with the community. The role offers paid training, flexible shifts, and a range of benefits including a generous holiday allowance, discounts, and a supportive work environment. Ideal candidates will be team-oriented, possess strong organizational skills, and exhibit a genuine commitment to customer satisfaction.