Part-Time Customer Support — Grow Your Career

lloyds banking group; Port Talbot; On-site; GBP 12,000 - 13,000; Part time

Job summary

A leading banking organization is seeking a part-time Customer Support representative in Port Talbot. This role involves providing face-to-face customer assistance and may evolve into remote customer service. The position offers flexibility in hours, supports career growth through a Skill Progression Framework, and emphasizes inclusivity. Ideal candidates should have strong interpersonal skills and a commitment to customer service excellence while being open to various opportunities within the organization.

Benefits

Generous pension contribution

Performance-related bonus

Private medical benefit

Discounted shopping

22 days’ holiday plus bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• No prior financial services experience required.
• The ability to quickly build relationships.
• Commitment to delivering on promises.

Responsibilities

• Provide face-to-face support to customers.
• Help customers over the phone and via social media.
• Participate in various roles across the group.

Skills

People skills

Empathy

Relationship building

Collaboration

Job description

A leading banking organization is seeking a part-time Customer Support representative in Port Talbot. This role involves providing face-to-face customer assistance and may evolve into remote customer service. The position offers flexibility in hours, supports career growth through a Skill Progression Framework, and emphasizes inclusivity. Ideal candidates should have strong interpersonal skills and a commitment to customer service excellence while being open to various opportunities within the organization.