Part-Time Customer Service & Order Specialist

KHR - Recruitment Specialists; Whetsted; On-site; GBP 16,682; Part time

Job summary

A leading independent distributor in Whetsted is seeking a motivated part-time Customer Service / Order Processor to join their team. The role involves processing orders, managing customer files, and providing high-quality service. Applicants should have prior experience in a similar position, be IT literate, and possess strong relationship-building skills. This position offers 20 hours of work per week at £12.11 per hour, providing a great opportunity to contribute to a dynamic team.

Qualifications

• Previous experience in a similar role.
• Ability to build strong relationships with colleagues, customers and third parties.
• Computer literate.
• Experience working in logistics/dispatch preferred.

Responsibilities

• Process orders received via different channels.
• Answer customers’ phone calls and inquiries.
• Maintain customer files and records.
• Input daily dispatch information into the system.
• Manage customer credit claims.

Skills

Relationship building

Computer literacy

Logistics knowledge

Job description

A leading independent distributor in Whetsted is seeking a motivated part-time Customer Service / Order Processor to join their team. The role involves processing orders, managing customer files, and providing high-quality service. Applicants should have prior experience in a similar position, be IT literate, and possess strong relationship-building skills. This position offers 20 hours of work per week at £12.11 per hour, providing a great opportunity to contribute to a dynamic team.