Part-Time Customer Service Advisor (Reception)

Government of The United Kingdom; South Shields; On-site; GBP 27,000 - 32,000; Part time

Job summary

The Government of The United Kingdom is seeking a Customer Service Advisor for 25 hours per week on a permanent, part-time basis at the Town Hall in South Shields. The role offers a pro rata salary of £29,542 per year.

You will deliver a high-quality, customer-focused service by answering and resolving enquiries at the first point of contact, working face-to-face in the town hall reception. Working hours are Monday to Friday, 10:00–15:00, with a closing date of 28 October 2026.

Qualifications

• Provide excellent customer-focused service at first point of contact.
• Handle enquiries efficiently and effectively.
• Face-to-face reception role at Town Hall, South Shields.

Responsibilities

• Answer and resolve customer enquiries as first point of contact.
• Deal with requests for service efficiently and effectively.
• Work face-to-face at Town Hall reception, South Shields.

Job description

The Government of The United Kingdom is seeking a Customer Service Advisor for 25 hours per week on a permanent, part-time basis at the Town Hall in South Shields. The role offers a pro rata salary of £29,542 per year.

You will deliver a high-quality, customer-focused service by answering and resolving enquiries at the first point of contact, working face-to-face in the town hall reception. Working hours are Monday to Friday, 10:00–15:00, with a closing date of 28 October 2026.