Impactful Customer Service Advisor (Temporary, Part-Time)

Pure Resourcing Solutions Limited; Wymondham; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Local Charity is recruiting a Customer Service Advisor on a temporary basis for 4–6 months, part time (three days a week: Tue, Wed, Thu). The role focuses on assisting customers, answering queries, and maintaining records with a friendly and professional approach.

The ideal candidate will have prior customer service experience, strong communication skills, and a positive, empathetic demeanor to support service users and colleagues effectively.

Qualifications

• Previous customer service experience required.
• Strong communication skills.
• Positive, empathetic approach.

Responsibilities

• Handle inbound telephone and email enquiries.
• Provide support and information to customers and service users.
• Update and maintain records accurately.
• Resolve queries in a timely and professional manner.
• Support the wider team with administrative tasks.

Skills

Customer service

Communication skills

Job description

Local Charity is recruiting a Customer Service Advisor on a temporary basis for 4–6 months, part time (three days a week: Tue, Wed, Thu). The role focuses on assisting customers, answering queries, and maintaining records with a friendly and professional approach.

The ideal candidate will have prior customer service experience, strong communication skills, and a positive, empathetic demeanor to support service users and colleagues effectively.