Part-Time Customer Service Advisor – Commission & 25 Days PTO

Co Home Improvements; Wakefield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A home improvement company based in Wakefield is seeking a Customer Service Advisor to work part-time, 3-4 days a week. You will be the main point of contact for customers, responsible for resolving queries and ensuring high levels of satisfaction. Ideal candidates will have strong communication skills, an organised approach, and a desire to deliver great service. Full training will be provided, making this a great opportunity for individuals interested in the home improvement sector.

Benefits

Commission Structure

25 days Holiday + Bank Holidays

Health cash plan

Pension Scheme

Personal development programmes

Free parking

Qualifications

• Experience in the home improvement industry is a plus.
• Highly organised with excellent attention to detail.
• Motivated and able to manage your own workload effectively.

Responsibilities

• Act as the main point of contact between customers, suppliers, and internal teams.
• Respond to customer emails and calls promptly and professionally.
• Gather and record customer feedback at key stages.

Skills

Confident communicator

Strong listening skills

Excellent attention to detail

Customer focus

Microsoft Office proficiency

Job description

A home improvement company based in Wakefield is seeking a Customer Service Advisor to work part-time, 3-4 days a week. You will be the main point of contact for customers, responsible for resolving queries and ensuring high levels of satisfaction. Ideal candidates will have strong communication skills, an organised approach, and a desire to deliver great service. Full training will be provided, making this a great opportunity for individuals interested in the home improvement sector.