Part-Time Customer Experience Specialist - Betting Shop

William Hill PLC; Kirkintilloch; Remote; GBP 15.000 - 21.000; Teilzeit

Zusammenfassung

William Hill PLC seeks a part-time Customer Service Representative at our Kirkintilloch shop. You will welcome customers, process bets, and help with queries, including instruction on betting terminals, while building relationships and ensuring safe gambling practices.

The role supports shop opening/closing and displays, with varied shifts between 8am–10pm, Monday to Sunday. Growth opportunities and competitive benefits accompany a customer-centric retail career.

Qualifikationen

• Age 18+ (legal requirement).
• Passion for delivering great customer service.
• Strong interpersonal and empathy skills.

Aufgaben

• Welcoming customers with a friendly face.
• Processing bets and assisting with customer queries.
• Demonstrating how to use betting terminals.
• Building relationships with customers and providing excellent service.
• Championing safer gambling at all times.
• Supporting managers with shop displays and opening/closing activities.

Kenntnisse

Customer service

Interpersonal skills

Empathy

Jobbeschreibung

William Hill PLC seeks a part-time Customer Service Representative at our Kirkintilloch shop. You will welcome customers, process bets, and help with queries, including instruction on betting terminals, while building relationships and ensuring safe gambling practices.

The role supports shop opening/closing and displays, with varied shifts between 8am–10pm, Monday to Sunday. Growth opportunities and competitive benefits accompany a customer-centric retail career.