Part-Time Customer Experience Champion - Betting Shop

William Hill PLC; Liverpool; Vor Ort; GBP 14.000 - 21.000; Teilzeit

Benefits dieser Stelle

Annual pay review & bonus

Birthday day off

Pension plan 4% match

Holiday entitlement 28 days pro rata

Employee discounts

Zusammenfassung

William Hill PLC in Liverpool is seeking a part-time Retail Shop Assistant to welcome customers, process bets and assist with queries. You will demonstrate betting terminals, build customer relationships and champion safer gambling while supporting shop opening, closing and displays.

Shifts are on a rota basis, including evenings and weekends, with a range of benefits and opportunities for progression within the William Hill retail network.

Qualifikationen

• Age 18+ (it’s a legal requirement)
• Have a passion for delivering great customer service
• Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

Aufgaben

• Welcoming customers with a friendly face
• Processing bets and assisting with customer queries
• Helping customers by demonstrating how to use betting terminals
• Building relationships with our customers and providing an excellent customer service
• Championing safer gambling at all times
• Supporting managers with shop displays and opening / closing activities as required

Jobbeschreibung

William Hill PLC in Liverpool is seeking a part-time Retail Shop Assistant to welcome customers, process bets and assist with queries. You will demonstrate betting terminals, build customer relationships and champion safer gambling while supporting shop opening, closing and displays.

Shifts are on a rota basis, including evenings and weekends, with a range of benefits and opportunities for progression within the William Hill retail network.