Part-Time Customer Experience Host | Evening Showroom

Arnold Clark Group; Stafford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Pro rata holiday allowance

Generous retail discounts

Private healthcare

GP access via Simplyhealth 24/7

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group in Stafford is seeking a part-time Receptionist, known as a Customer Experience Host, to welcome customers and manage daily admin tasks. You will greet customers face-to-face and handle calls professionally, contributing to a positive first impression and smooth branch operation.

The role requires excellent telephone manners, strong interpersonal skills, and the ability to multi-task in a busy showroom environment. Flexibility with hours helps support our dynamic team.

Qualifications

• Excellent telephone manner.
• Strong interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Highly organised with the ability to multi-task.
• Experience or familiarity with admin duties in a reception/retail environment.

Responsibilities

• Be the first point of contact for customers in person and on the phone.
• Handle a high volume of calls and queries efficiently.
• Keep customer areas tidy and presentable and maintain branch standards.
• Collaborate with other branch departments to deliver a seamless service.

Skills

Telephone manner

Interpersonal skills

Customer service

Independent

Teamwork

Multi-tasking

Tools

Cisco telephony

Microsoft Office

Excel

Job description

Arnold Clark Group in Stafford is seeking a part-time Receptionist, known as a Customer Experience Host, to welcome customers and manage daily admin tasks. You will greet customers face-to-face and handle calls professionally, contributing to a positive first impression and smooth branch operation.

The role requires excellent telephone manners, strong interpersonal skills, and the ability to multi-task in a busy showroom environment. Flexibility with hours helps support our dynamic team.