Weekend Customer Experience Host – Front Desk

Arnold Clark Group; Linwood; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access (Simplyhealth)

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group in Linwood is recruiting a Customer Experience Host (Receptionist) for our OMODA/JAECOO branch. You will greet customers in person and on the phone, deliver friendly, professional service, and handle daily admin tasks to maintain branch standards.

Part-time weekend role with a focus on outstanding customer service, tidy customer areas, and collaboration with colleagues to ensure a smooth showroom experience. Training and progression opportunities are available.

Qualifications

• Excellent telephone manner.
• Strong interpersonal skills.
• Genuine interest in delivering excellent service.
• Confidence to work independently and as part of a team.
• Highly organised with the ability to multi-task.

Responsibilities

• Act as first point of contact for customers, in person and on the phone.
• Manage a large volume of calls and handle enquiries efficiently.
• Keep customer areas tidy and presentable, ensuring customers are well looked after.
• Collaborate proactively with all departments within the branch.
• Go the extra mile for all customers.

Skills

Telephone manner

Interpersonal skills

Customer service

Independent & team player

Multi-tasking

Organised

Tools

Cisco telephony

Microsoft Office

Excel

Job description

Arnold Clark Group in Linwood is recruiting a Customer Experience Host (Receptionist) for our OMODA/JAECOO branch. You will greet customers in person and on the phone, deliver friendly, professional service, and handle daily admin tasks to maintain branch standards.

Part-time weekend role with a focus on outstanding customer service, tidy customer areas, and collaboration with colleagues to ensure a smooth showroom experience. Training and progression opportunities are available.