Part-Time Customer Experience Associate

Oliver Bonas Limited; Leicester; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount up to 60%

Pension plan

Bonus scheme

Flexible holiday 30 days

Refer a Friend incentive

Health & wellbeing support

Job summary

Oliver Bonas Limited in Leicester is hiring a Team Member on a 16‑hour contract. You will provide an excellent customer experience, maintain up‑to‑date product knowledge and support store operations across key weekday shifts.

You will work set days with possible changes to fit business needs, and you will contribute to training, stock replenishment, and store housekeeping. A friendly, proactive approach is essential to success in our OB team.

Qualifications

• Great people skills and a customer‑focused attitude.
• Excellent customer service and communication.
• Calm, solutions‑focused approach to resolving issues.
• Organised with strong multitasking abilities.

Responsibilities

• Provide a great customer experience across service expectations.
• Maintain excellent product knowledge and store standards.
• Communicate clearly with the team and participate in training.
• Take ownership of tasks and lead by example.
• Adhere to operating procedures including stock deliveries, health and safety, stock takes and replenishment.
• Maintain clean and orderly store areas, including back of house/stockroom.
• Support other OB stores where needed.

Skills

Great people skills

Excellent customer service

Calm problem solving

Organised and multi-tasking

Positive and energetic

Job description

Oliver Bonas Limited in Leicester is hiring a Team Member on a 16‑hour contract. You will provide an excellent customer experience, maintain up‑to‑date product knowledge and support store operations across key weekday shifts.

You will work set days with possible changes to fit business needs, and you will contribute to training, stock replenishment, and store housekeeping. A friendly, proactive approach is essential to success in our OB team.