Part-Time Customer Experience Team Member

Oliver Bonas Limited; Greater London; Hybrid; GBP 1,240,000 - 1,791,000; Part time

Benefits offered by this job

Employee discount

Health support

Flexible holidays

Bonus scheme

Pension

Refer a Friend

Parental leave

EDI network

MH First Aid support

Education platform

In-store treats

Job summary

Oliver Bonas Limited is seeking a Team Member for a 20-hour weekly pattern in our London area store. You will provide an excellent customer experience, share product knowledge, and work closely with colleagues to ensure smooth store operation.

Key duties include stock handling, training participation, and supporting other stores as needed. The role requires a friendly, proactive approach and strong organisational skills to meet targets and maintain store standards.

Qualifications

• Excellent customer service and people-facing skills are essential.
• Strong communication and listening abilities to resolve issues.
• Ability to multi-task and stay organised in a fast-paced store environment.
• Friendly, proactive and reliable with a positive attitude.

Responsibilities

• Provide a great customer experience and deliver service expectations.
• Maintain product knowledge and assist customers with questions.
• Communicate effectively with the team and participate in training.
• Assist with stock deliveries, stock takes and replenishment.
• Keep store areas clean and well-organised both front and back of house.
• Support other stores when needed and stay aware of sales targets.

Skills

People skills

Customer service

Communication

Multitasking

Organised

Positive attitude

Reliability

Job description

Oliver Bonas Limited is seeking a Team Member for a 20-hour weekly pattern in our London area store. You will provide an excellent customer experience, share product knowledge, and work closely with colleagues to ensure smooth store operation.

Key duties include stock handling, training participation, and supporting other stores as needed. The role requires a friendly, proactive approach and strong organisational skills to meet targets and maintain store standards.