Part Time Customer Advisor - Broadband Technical (Warrington)

JR United Kingdom; Manchester; On-site; GBP 25,000 - 26,000; Part time

Job summary

An established industry player is seeking a Part-Time Customer Advisor to join their Broadband Technical Team. This role offers flexible hours, allowing you to balance work with personal commitments. You will engage with customers, resolving broadband-related queries and providing exceptional service. With comprehensive training provided, no prior experience is necessary—just a passion for helping others and a knack for problem-solving. Enjoy a competitive salary, generous leave policies, and various perks that support your career growth and well-being. Join a supportive team and make a difference in customers' lives!

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental cover

Qualifications

• No specific experience required; training provided.
• Helpful, calm demeanor with good relationship-building skills.

Responsibilities

• Assist customers with broadband tech-related queries over the phone.
• Support customers with simple router questions and complex issues.

Skills

Problem Solving

Customer Service

Technical Support

Communication Skills

Job description

Part Time Customer Advisor - Broadband Technical (Warrington), Manchester

Client:

EE

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Long Description

Part Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.

Why this job matters

Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.

Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be talking over the phone to customers with broadband tech-related queries, helping with simple router questions or more complex issues, supporting the customer throughout.

No specific experience is required. If you’re helpful, calm, and good at building relationships, we can train you on the rest.

We offer flexible working arrangements, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal commitments.

What’s in it for you?

• Starting salary of £25,087 (£12.82 per hour), rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses. Pro Rata for Part Time Hours
• Online GP access via telephone or video, fully funded for you and your immediate family.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay for maternity, paternity, and adoption leave.
• Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support to develop your career within EE.
• Season Ticket Travel Loan to help with commuting costs.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental cover.

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?