Part Time Customer Advisor - Broadband Technical (Warrington)

JR United Kingdom; Liverpool; On-site; GBP 25,000 - 26,000; Part time

Job summary

An established industry player is seeking a Part-Time Customer Advisor for their Broadband Technical Team in Liverpool. This role offers flexibility, allowing you to schedule your own breaks and occasionally work from home. The ideal candidate will possess strong problem-solving skills and a natural inclination to help others. With a competitive starting salary and numerous perks, including online GP access and generous family leave, this position is perfect for those looking to grow in a supportive environment. Join a dynamic team and make a difference today!

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• No specific experience needed; we provide training.
• Natural helpfulness and calm demeanor are essential.

Responsibilities

• Assist customers with broadband tech-related queries.
• Handle simple router questions and complex issues.

Skills

Customer Service

Problem Solving

Communication

Job description

Job Title: Part Time Customer Advisor - Broadband Technical (Warrington), Liverpool

Client:

EE

Location:

Liverpool, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Long Description

Part Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.

Why this job matters

Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.

Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be talking over the phone to customers with broadband tech-related queries. You could be helping someone with a simple router question or handling more complex issues, supporting the customer throughout.

You don’t need specific experience to join us. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.

We understand that life is dynamic, and like most roles within EE, this opportunity offers flexibility. We’ll support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087 (£12.82/hour), rising to £25,684 (£13.12/hour) after 8 months, plus incentives and bonuses. Pro Rata for Part Time Hours
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
• Discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds annually.
• Support to develop your career with tailored training and development opportunities.
• Season Ticket Travel Loan to help with commuting costs.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage for you and your family.

Join a great team with meaningful support and opportunities for growth. What are you waiting for?