Part-Time Critical Care Receptionist – Calm & Patient

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A large NHS Trust in Wolverhampton is seeking a part-time Receptionist/Administrator for the Critical Care Unit. The role involves providing excellent customer service and managing patient information, ensuring confidentiality and accuracy. Ideal candidates will have strong communication skills and experience in a fast-paced environment. Responsibilities include reception duties, clerical work associated with Health Records, and effective use of IT systems. Flexibility and reliability are essential for this position.

Qualifications

• Proven customer/patient service skills.
• High level of accuracy and attention to detail.
• Experience working in an acute/fast-paced environment.

Responsibilities

• Provide an efficient and courteous reception service.
• Undertake clerical duties associated with Health Records.
• Ensure patient confidentiality is always maintained.
• Input and manage patient information on the Patient Administration System.

Skills

Communication skills

Customer service skills

Computer literacy

Ability to work under pressure

Education

4 GCSE or equivalent

English Language GCSE or equivalent

Reception / Clerical experience

Previous experience with PAS systems

Job description

A large NHS Trust in Wolverhampton is seeking a part-time Receptionist/Administrator for the Critical Care Unit. The role involves providing excellent customer service and managing patient information, ensuring confidentiality and accuracy. Ideal candidates will have strong communication skills and experience in a fast-paced environment. Responsibilities include reception duties, clerical work associated with Health Records, and effective use of IT systems. Flexibility and reliability are essential for this position.