Part-Time Banking Customer Adviser

Newcastle; United Kingdom; Remote; GBP 25,000 - 28,000; Part time

Benefits offered by this job

Bonus scheme

Pension scheme

Annual leave 25 days

Job summary

Newcastle Building Society is seeking a Customer Adviser for a part-time position at Pickering branch. You will greet customers, listen to their needs and provide friendly financial guidance.

Responsibilities include handling tills, processing transactions, and assisting with savings accounts while maintaining a welcoming branch environment. The role offers a tailored 12-week training programme and opportunities to grow within a mutual, customer-focused organisation.

Qualifications

• Strong listening skills and the ability to empathise.
• Great with people and building relationships with customers.
• Natural team player who works well with colleagues.

Responsibilities

• Open and set up tills at the start of the day and prepare for customer flow.
• Process customer transactions at the counter and assist in account openings.
• Cash up and close at end of day; provide excellent customer service and advice.

Skills

People skills

Listening

Empathy

Team player

Job description

Newcastle Building Society is seeking a Customer Adviser for a part-time position at Pickering branch. You will greet customers, listen to their needs and provide friendly financial guidance.

Responsibilities include handling tills, processing transactions, and assisting with savings accounts while maintaining a welcoming branch environment. The role offers a tailored 12-week training programme and opportunities to grow within a mutual, customer-focused organisation.